Counselling Online

Online counselling offers a meaningful, effective therapeutic support in a way that's flexible, accessible, and still deeply human. Here’s what to expect and what you’ll need for a safe and effective session.

What to expect

Your online session will feel much like a face-to-face appointment. We’ll meet at an agreed time on Zoom (which I use for security and reliability). You’ll see and hear me clearly, and we’ll work through whatever you’ve brought in the same way we would in the room.

Before your session

• Quiet, private space: Choose a room where you won’t be interrupted and where others can’t overhear you.
• Stable internet: A reliable connection helps the call stay clear and uninterrupted.
• Camera: I’d really appreciate it if you could have your camera on during our sessions. So much of how we understand each other comes through facial expression and those small moments of connection — a soft smile, a shift in tone, a look of care. It helps me support you more fully.
• Zoom: You’ll receive a secure meeting link before the session. You can join via the link in your browser or by downloading the free Zoom app. No account is required to join as a participant.

Security and privacy

I use Zoom because it meets the standards needed for confidential counselling. Sessions are not recorded unless we explicitly agree otherwise. To protect your privacy, use a private network (avoid public Wi‑Fi), and make sure no one else can see your screen or hear the conversation.

Tips for a good session

• Log in a few minutes early to check your camera, microphone, and connection.
• Have a glass of water nearby and a quiet place to sit where you feel comfortable.
• If something feels off (sound, picture, or connection), say so — we can troubleshoot or reschedule if needed.